Emotional intelligence...

The Assessment of School Climate (ASC)

The Assessment of School Climate (ASC) is a statistically reliable research process designed to examine the climate of a school/district and identify areas both supporting and interfering with academic and emotional growth. The school/district climate (or connectedness) influences critical constituent behaviours such as communication, problem solving, and accountability - factors that affect students/parents/employees change and adherence to the mission.

The survey addresses four aspects of the school climate:

Empathy: How accurately do people listen to one another? Can people perceive the pain/joy others are experiencing? If so, is either an appropriate verbal or action response given to demonstrate empathetic understanding? How well do people pay attention to the message delivered through body language?

Accountability: To what extent do people in the organisation see themselves and others following through on commitments? Are they motivated and do they take responsibility? Do they consider the consequences of the decisions made? Do they recognise their ability to influence and/or control? Do they accept ownership for actions/decisions in which they participated? Do they demonstrate endurance? Can they be cheerleaders for themselves?

Respect: Do people appreciate the value of each individual? Do people acknowledge the contributions of individuals? Do people esteem differences? Do people solicit others' opinions/expertise? Is respect observed at all levels? Are personal/professional boundaries recognised/respected?

Trust: Do people have a sense of faith and belief in the organisation and its leaders? Do individuals squander time watching their backs - instead of doing their best? Do people have assurance that others will follow through on agreements? Are people willing to delegate various responsibilities? Is there demonstrable integrity? Are there specific principles created/followed by all? (The Trust factor is composed of questions selected from the other three areas.)

The ASC can effectively be used to create buy-in for re-examination of mission /goals /objectives, for refinement of purpose, for changes/growth, plus the opportunity to focus on developmental efforts/benchmarks and to measure improvements. The survey quickly provides a snapshot of perceptions, presented in a series of graphs such as the one below. In the ASC report a narrative description explains each graph and provides considerations for action.